All cancellations MUST be submitted in writing, telephone requests WILL NOT be honored. Cancellations received more than 30 days prior to the conference, paid or unpaid invoices, will incur a $35.00 administrative fee. Cancellations received 14 to 30 days prior to the conference, paid or unpaid invoices will be refunded at 50% of the invoice. No refunds will be given for cancellations received within 14 days of the conference and all unpaid invoices will be due in full.
PLEASE READ THE IMPORTANT REFUND INFORMATION BELOW – THERE ARE NO EXCEPTIONS TO THE REFUND POLICY
All requests for refunds MUST be submitted in writing by the deadline(s) listed within this policy. Telephone requests WILL NOT be honored. Letters and/or an email should be received or postmarked by no later than 30 days prior to the first day of the conference to receive a full refund of the registration fee (less an administrative fee of $35.00).
Refund requests postmarked or emailed less than 30 days, but prior to 14 days from the start of the conference – will receive a 50% refund.
Request for refunds received within 14 days of the conference will not be considered.
Refunds will be sent or credited within four to six weeks after the conference has concluded.
Similar to other institutions of higher learning, payment in full is required prior to commencement of C4 training. In conjunction with course confirmation, you will receive a C4 invoice statement with payment due upon receipt. CE certificates will be withheld until payment in full is received. The acceptable methods of payment are checks, cashier’s checks, money orders or credit card. All payments must be made in U.S. dollars and must originate in the country requesting the training. No cash payments will be accepted!
Methods of Payment
• Credit card (American Express, MasterCard, Visa, Discover or Debit)
• Check (Bank Printed) – Company or personal checks; make checks payable to C4 Recovery Solutions
• Cashier’s Check
When paying by mail, include attendee name, confirmation number, conference name and dates with payment. Advance payment may be mailed to:
C4 Recovery Solutions
1018 Maple Woods Dr.
Liberty, MO 64068
Please Note: C4 Recovery Solutions reserves the right to cancel any training course that does not meet the minimum enrollment requirement. Customers will be notified of cancellation at least 30 days prior to the course start date.